{"id":3578,"date":"2018-06-28T13:12:25","date_gmt":"2018-06-28T13:12:25","guid":{"rendered":"https:\/\/www.villacrespi.it\/faqs\/"},"modified":"2023-01-09T09:14:03","modified_gmt":"2023-01-09T08:14:03","slug":"faqs","status":"publish","type":"page","link":"https:\/\/villacrespi.blastness.info\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb2″ top_padding=\u00a0\u00bb2″ bottom_padding=\u00a0\u00bb0″ overlay_alpha=\u00a0\u00bb50″ equal_height=\u00a0\u00bbyes\u00a0\u00bb gutter_size=\u00a0\u00bb2″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ css=\u00a0\u00bb.vc_custom_1530286201191{margin-top: -15px !important;}\u00a0\u00bb row_name=\u00a0\u00bbchandra deva\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ position_vertical=\u00a0\u00bbmiddle\u00a0\u00bb align_horizontal=\u00a0\u00bbalign_center\u00a0\u00bb gutter_size=\u00a0\u00bb3″ style=\u00a0\u00bblight\u00a0\u00bb back_color=\u00a0\u00bbcolor-dfgh\u00a0\u00bb overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ css_animation=\u00a0\u00bbbottom-t-top\u00a0\u00bb width=\u00a0\u00bb1\/1″][vc_column_text]<\/p>\n

\"\"<\/h3>\n

FAQs<\/span><\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=\u00a0\u00bb0″ override_padding=\u00a0\u00bbyes\u00a0\u00bb h_padding=\u00a0\u00bb2″ top_padding=\u00a0\u00bb2″ bottom_padding=\u00a0\u00bb0″ overlay_alpha=\u00a0\u00bb50″ equal_height=\u00a0\u00bbyes\u00a0\u00bb gutter_size=\u00a0\u00bb2″ column_width_percent=\u00a0\u00bb100″ shift_y=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ css=\u00a0\u00bb.vc_custom_1530286201191{margin-top: -15px !important;}\u00a0\u00bb row_name=\u00a0\u00bbchandra deva\u00a0\u00bb][vc_column column_width_percent=\u00a0\u00bb100″ gutter_size=\u00a0\u00bb3″ style=\u00a0\u00bblight\u00a0\u00bb back_color=\u00a0\u00bbcolor-xsdn\u00a0\u00bb overlay_alpha=\u00a0\u00bb50″ shift_x=\u00a0\u00bb0″ shift_y=\u00a0\u00bb0″ shift_y_down=\u00a0\u00bb0″ z_index=\u00a0\u00bb0″ medium_width=\u00a0\u00bb0″ mobile_width=\u00a0\u00bb0″ css_animation=\u00a0\u00bbbottom-t-top\u00a0\u00bb width=\u00a0\u00bb1\/1″][vc_column_text uncode_shortcode_id=\u00a0\u00bb848675″]<\/p>\n

Combien d\u2019\u00e9tages a l\u2019h\u00f4tel\u00a0? Y a-t-il un ascenseur?<\/h1>\n

L\u2019h\u00f4tel est dispos\u00e9 sur 3 \u00e9tages avec ascenseur.<\/p>\n

 <\/p>\n

Les chambres ont-elles un balcon?<\/h1>\n

Uniquement les chambres Classic au troisi\u00e8me \u00e9tage ont un petit balcon priv\u00e9 avec vue partielle sur le lac.<\/p>\n

 <\/p>\n

Y a t-il des chambres non fumeurs?<\/h1>\n

Oui, nous prions nos h\u00f4tes de ne pas fumer dans les chambres.<\/p>\n

 <\/p>\n

Peut-on avoir des chambres communicantes?<\/h1>\n

La Villa ne dispose pas de chambres communicantes\u00a0; nous pouvons vous proposer des chambres mitoyennes pour des exigences familiales ou nos Master Suites o\u00f9 nous pouvons ajouter deux lits.<\/p>\n

 <\/p>\n

Quels sont les horaires de check-in et check-out?<\/h1>\n

Les chambres sont disponibles \u00e0 partir de 15h00. En cas d\u2019arriv\u00e9e anticip\u00e9e, et qu\u2019il ne soit pas possible d\u2019acc\u00e9der imm\u00e9diatement \u00e0 la chambre, nous nous emploierons \u00e0 vous faire attendre le moins possible. Pour le d\u00e9part, \u00e0 moins d\u2019un accord pr\u00e9alable, la chambre devra \u00eatre lib\u00e9r\u00e9e pour 11h00.<\/p>\n

 <\/p>\n

O\u00f9 puis-je r\u00e9server les exp\u00e9riences de Villa Crespi?<\/h1>\n

Sur le site de l\u2019h\u00f4tel \u00e0 la section Booking online, nous garantissons les meilleurs prix et les exp\u00e9riences en exclusivit\u00e9, offrant le maximum de s\u00e9curit\u00e9 des donn\u00e9es.<\/p>\n

 <\/p>\n

Est-ce que vous faites un pr\u00e9l\u00e8vement au moment de la r\u00e9servation?<\/h1>\n

Les donn\u00e9es de votre carte de cr\u00e9dit servent uniquement et exclusivement pour garantir la r\u00e9servation. Nous demandons l\u2019autorisation pour le montant de la chambre, sans faire de pr\u00e9l\u00e8vement.<\/p>\n

 <\/p>\n

Est-ce que je peux annuler une r\u00e9servation?<\/h1>\n

Oui, sans p\u00e9nalit\u00e9 en restant dans les termes de notre \u2018\u2019cancellation poiicy\u2019\u2019. Si la r\u00e9servation a \u00e9t\u00e9 faite directement sur notre site il suffit de nous contacter. Si elle a \u00e9t\u00e9 faite sur un site online, c\u2019est eux que vous devrez contacter.<\/p>\n

 <\/p>\n

Ya t-il une salle de gym et\/ou un spa dans l\u2019h\u00f4tel?<\/h1>\n

Non, mais nous disposons d\u2019une Suite Bien-\u00eatre avec une gamme de massages s\u00e9lectionn\u00e9s personnellement par Cinzia Primatesta, Ma\u00eetre de maison, pour le bien-\u00eatre de nos h\u00f4tes.<\/p>\n

 <\/p>\n

Acceptez-vous les animaux \u00e0 Villa Crespi?<\/h1>\n

Sur demande nous acceptons les chiens de petite taille sans aucun suppl\u00e9ment et ils ont acc\u00e8s \u00e0 tous les espaces en commun de la Villa. Ils sont admis au restaurant et nous vous prions de le signaler au moment de la r\u00e9servation afin de retenir une table dans un coin plus tranquille.<\/p>\n

 <\/p>\n

L\u2019h\u00f4tel a-t-il un concierge?<\/h1>\n

La r\u00e9ception est \u00e0 votre service pour vous aider \u00e0 planifier votre s\u00e9jour et \u00e0 le rendre le plus confortable possible. Informations g\u00e9n\u00e9rales, r\u00e9servations de restaurants, th\u00e9\u00e2tres, location de voitures avec ou sans chauffeur, location de bicyclettes, baby sitter et beaucoup d\u2019autres services qui peuvent \u00eatre organis\u00e9s sur demande du client.<\/p>\n

 <\/p>\n

Quel est l\u2019a\u00e9roport le plus pr\u00e8s?<\/h1>\n

L\u2019a\u00e9roport le plus pr\u00e8s est celui de Milan Malpensa<\/strong> \u00e0 45 minutes de voiture du lac d\u2019Orta.<\/strong> Villa Crespi met \u00e0 votre disposition un service de transferts priv\u00e9s de et pour les a\u00e9roports milanais,<\/strong> de Bergame<\/strong> ou de et pour toute autre destination.<\/p>\n

 <\/p>\n

Quelle est la gare la plus proche?<\/h1>\n

C\u2019est la gare d\u2019Orta-Miasino<\/strong> \u00e0 seulement 800 m\u00e8tres de Villa Crespi. L\u2019h\u00f4tel propose un service navette gratuit. Nous pouvons aussi vous conseiller la gare d\u2019Arona <\/strong>sur le lac Majeur<\/strong> et venir vous chercher pour vous accompagner \u00e0 Villa Crespi en 20 minutes.<\/p>\n

 <\/p>\n

Quel est le dress code pour le restaurant?<\/h1>\n

Nous demandons un habillement \u00e9l\u00e9gant casual et pour les messieurs nous demandons de bien vouloir \u00e9viter les t-shirt, les pantalons courts ainsi que les chaussures ouvertes.<\/p>\n

 <\/p>\n

Quels sont les jours de fermeture du restaurant?<\/h1>\n

Le restaurant est ferm\u00e9 le lundi toute la journ\u00e9e et pour le d\u00e9jeuner du mardi.<\/p>\n

 <\/p>\n

Quels sont les horaires du d\u00e9jeuner et du d\u00eener?<\/h1>\n

Vous pouvez d\u00e9jeuner de 12h30 \u00e0 14h00 et pour le d\u00eener de 19h30 \u00e0 21h00.<\/p>\n

 <\/p>\n

En cas d\u2019allergies ou intol\u00e9rances?<\/h1>\n

Tous les plats et les menus d\u00e9gustation peuvent \u00eatre personnalis\u00e9s selon les allergies et les intol\u00e9rances de chacun.<\/p>\n

 <\/p>\n

Y a-t-il des menus v\u00e9g\u00e9tariens?<\/h1>\n

Villa Crespi propose une carte pour v\u00e9g\u00e9tariens et sans gluten.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/1″][vc_empty_space empty_h=\u00a0\u00bb4″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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